Refund Policy

Last updated: October 29, 2026

14-day money-back guarantee. If you are not happy with Talkaway Pro for any reason, ask for a refund within 14 days of your purchase date (the date on your Paddle receipt) and you will get a full refund. No questions asked. This applies even if you have already activated and used Pro.

How to ask for a refund

Any of these works:

• Use the link in the receipt email from Paddle, or visit paddle.net and choose "Request refund".
• Email us at support@talkaway.app with your order number (it starts with txn_ and is shown in your receipt; Talkaway > Settings > License shows its last characters).

Our order process is conducted by our online reseller Paddle.com, the Merchant of Record for all our orders, so refunds are issued by Paddle to your original payment method. Paddle usually processes approved refunds within 14 days.

What happens after a refund

Pro is turned off on every Mac activated with that purchase, the next time each Mac checks in (usually within about 3 days while the Mac is online). Talkaway keeps working as Free. Your settings, dictionary and history stay on your Mac.

After 14 days

Refunds after 14 days are not guaranteed. If Pro does not work on a Mac that meets the system requirements and we cannot fix it, email us and we will look at it case by case.

Your legal rights

This policy does not limit any rights you have under the consumer laws of your country (for example the right to withdraw from a purchase in the EU, EEA, Switzerland and the UK) or under Paddle's Buyer Terms and Refund Policy. Where any of these gives you more, that applies.